Contact information

We’d love to hear from you! Whether you have a question about your order, need help with sizing, want more info about shipping, or just feel like saying hello—our team is here to help.

📩 Email Support

General Inquiries & Customer Support:

Email: pchillthreadz@gmail.com

Phone number: +16803331505

We typically respond within 24 hours on business days.

📦 Order Support

If you're contacting us about an existing order, please include your order number in your message. This helps us assist you faster and more efficiently.

🕒 Customer Service Hours

Monday – Friday: 9 AM – 6 PM (Eastern Standard Time)
Weekends & Holidays: Closed (We'll respond as soon as possible the next business day)

💬 Your Satisfaction Matters

At PchillThreadz, we're all about building a community and making sure every customer feels seen, heard, and supported. If there’s anything we can do to improve your experience, don’t hesitate to reach out.